Privacy Policy (Harmony Wellness Suite)

Last updated: [insert date]

1. Controller
   Harmony Wellness Suite
   Karen Zimmermann
   Seestrasse 45, 6354 Vitznau, Switzerland
   Email: info@harmonywellness.ch

2. What this is about
   We process personal data when you visit our website, contact us, make a reservation, purchase vouchers, or subscribe to our newsletter. Personal data is any information that can identify you directly or indirectly.

3. Website visits and hosting (Wix)
   Our website is operated via Wix. When you visit the site, technically necessary data is processed (for example IP address, date and time, pages viewed, device and browser information) to ensure the website runs securely and reliably. Wix may use cookies and similar technologies for this purpose.

4. Cookies and consent
   Our website uses cookies and similar technologies. Essential cookies are required for operation, security, and core functions. Analytics cookies (for example for Google Analytics) are activated only with your consent, depending on your settings. You can change your selection at any time via the cookie settings.

5. Web analytics with Google Analytics
   We use Google Analytics to measure how our website is used and to improve our services. Cookies or similar technologies may be used to collect information about usage (for example pages visited, approximate region, and technical information such as browser and device).
   The information generated may be transmitted to Google and processed there. You can refuse tracking via the cookie banner or cookie settings, and you can withdraw your consent at any time.

6. Contact
   If you contact us by email or via a form, we process your details (for example name, email address, message) to respond to your enquiry and for related administration.

7. Online reservations (Zeitfest)
   If you are redirected from our website to make an online reservation, the booking is handled via the external booking system Zeitfest. The data required for the reservation is processed within that booking system (for example contact details and the selected time slot).

8. Payments (Stripe and TWINT)
   For bookings, payment may be possible by credit card via Stripe or via TWINT. The data required to process the payment is transmitted to and processed by the respective payment provider.

9. Newsletter (beehiiv)
   If you subscribe to our newsletter, we process your email address (and any other optional details) in order to send you news, offers, and information about Harmony Wellness. Newsletter delivery and list management are handled via beehiiv. If you subscribe through an embedded form on our website, your details are captured by beehiiv and added to our newsletter list. You can unsubscribe at any time via the link in each newsletter email.

10. Vouchers and shop systems
    Postal vouchers (Ecwid)
    For the sale and shipping of postal vouchers, we use Ecwid. Depending on the order, we process personal data such as name, billing and shipping address, email address, and order details in order to fulfil the purchase.

PDF vouchers (firstvoucher)
For PDF vouchers, we use firstvoucher. We process the details required to place the order and issue the voucher (for example name, email address, voucher/order details) in order to create and provide the voucher.

1. Recipients and service providers
   We only share personal data where this is necessary for the purposes listed above, in particular with:
   – Wix (website/hosting)
   – Google (Google Analytics)
   – Zeitfest (online reservations)
   – Stripe and TWINT (payment processing)
   – beehiiv (newsletter)
   – Ecwid (postal vouchers/shop)
   – firstvoucher (PDF vouchers)

2. International data transfers
   Depending on the service providers used, data may be processed outside Switzerland (for example where providers operate servers abroad). Where data is transferred internationally, we ensure appropriate data protection measures are in place.

3. Retention period
   We store personal data only for as long as necessary for the purposes described above or as required by legal retention obligations (for example accounting and documentation requirements).

4. Your rights
   Under applicable data protection law, you have rights including the right of access and rectification and, where applicable, erasure. For data protection requests, please contact us at info@harmonywellness.ch.

5. Changes to this Privacy Policy
   We may update this Privacy Policy as needed. The version published on our website at the time applies.